Check if SORTED can help

Answer four simple questions before paying. We do not ask for your name, address or case details here, and nothing you select is saved or sent to us.

1. Are you aged 18 or over and based in the UK?

Yes No

2. Is this a personal consumer complaint against a business or trader about goods or services?

Yes No

Examples include energy, mobile or broadband, a builder, garage repair, faulty goods, refunds, delivery or a parking charge.

3. Does your matter involve any of these?

No — none of these apply Police, crime or a criminal allegation/investigation Court, tribunal, active litigation or an urgent legal deadline Rent, tenancy, eviction or housing-disrepair compensation Divorce, children or another family-law matter Employment, grievance or discrimination Personal injury, medical or professional negligence Immigration, benefits, investment or a complex financial product

4. Do you understand that SORTED provides AI-assisted consumer complaint support—not legal advice—and that you must review and decide whether to send any draft?

Yes, I understand No

Please answer all four questions.

Your case appears suitable for SORTED

You can continue to secure checkout for the £9.99 founding offer: one consumer complaint case, up to 40 AI messages and 90 days’ workspace access. SORTED cannot guarantee an outcome, and final scope is checked from the information you provide.

Continue to secure checkout — £9.99

SORTED cannot safely assist with this matter

We will not take payment. Please use an appropriate specialist or official service instead.

Citizens Advice (England and Wales)
Advice Direct Scotland
Consumerline Northern Ireland
Shelter England / Shelter Scotland
ACAS for workplace matters

If anyone is in immediate danger, call 999. For non-emergency police matters, call 101.