How SORTED works
From your first explanation to the company’s reply, SORTED guides one complete consumer complaint case for the £9.99 founding price. Includes 90 days or up to 40 AI messages.
Four simple steps
SORTED asks the important questions so your complaint is built from facts, evidence and the result you want.
1. Tell us what happened
Answer a few simple questions about the company, purchase or service, what went wrong and what outcome you want.
2. SORTED analyses your case
SORTED identifies missing information, useful evidence and the appropriate next steps. You can add up to three relevant JPG, PNG or WebP photos or screenshots for careful visible-evidence analysis.
3. Get your action pack
Receive your personalised complaint, evidence checklist and step-by-step action plan.
4. They’ve replied?
Paste the company’s response and SORTED uses the case history to prepare the next reply. If repeated attempts have failed, it helps identify whether the case may need a formal complaint, ADR or ombudsman route where applicable, regulator information, or professional advice. When the case is finished, you can permanently delete the saved case and disable its secure access link.
SORTED asks the questions
When did it happen? What did you buy or agree? How much did you pay? How did you pay? What evidence do you have? Have you complained in writing? Those answers help SORTED build your case properly.
Clear about what SORTED is
SORTED provides AI-assisted consumer information and complaint support. It is not a law firm, cannot guarantee an outcome and does not replace advice from a solicitor or regulated professional.
