Resolve your garage and car repair disputes
Facing issues with car repairs? SORTED AI helps UK consumers navigate disputes with garages, from unfinished work to unexpected charges. Discover how we can assist you in finding a resolution.
Understanding common car repair issues
Many homeowners face challenges with garage and car repair services. These can include work not completed as agreed, faults remaining after repairs, unexpected charges, disputed diagnoses, damage to your vehicle, or ignored complaints. We understand these frustrations and are here to help.
Your step-by-step resolution guide
SORTED AI helps you through the dispute process. We create a detailed timeline of events, identify any missing evidence, and draft a calm, objective complaint. We also assist in analysing the garage's reply to help you understand your options. It's crucial to preserve all relevant documents such as invoices, estimates, photos, diagnostic reports, and messages.
Our approach to your dispute
Our goal is to assist UK consumers with garage and car repair disputes. We can explain appropriate complaint procedures or Alternative Dispute Resolution (ADR) information. Please note, SORTED AI does not diagnose vehicles, assess vehicle safety, or provide legal advice. If your vehicle may be unsafe, you must stop driving it and seek qualified urgent help. While we offer comprehensive support, no specific result is guaranteed.